The parents of a five-year-old girl travelling alone are furious with WestJet for breaking its own guidelines and allowing a stranger to accompany the child off a flight.
Sara-Maude St-Louis, 5, was taking her first plane ride Thursday from Edmonton, where she lives with her mother, to Montreal to see her father. The parents paid a special fee to ensure someone from the airline would look after her.
Man, I was 11 when I took my first trip alone. A bus trip from Edmonton to Regina to visit my Grandparents. But I don’t know if I’d allow my 5 year old to go alone. Regardless, WestJet charged the parents for a service they didn’t get. The parents assumed their daughter was being taken care of. I’d be furious too. Good thing the little one is OK.